Frequently Asked Questions

Yes, we use Jane app & Zoom for our virtual appointments. 
End-to-end encrypted. 
Compliant with Canadian Data Protection regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, Personal Health Information Protection Act (PHIPA).
Yes, under most private health insurance companies. 
Insurance providers are not billed directly.
Clients will be provided with a receipt to make claims for reimbursement. 
Toronto Distress Centres: 416 408-4357 or 408-HELP
Connex Ontario: 1 866-531-2600
Gerstein Centre: 416 929-5200 (for those living in Toronto)
Spectra Helpline: 416 920-0497 or 905 459-7777 for Brampton and Mississauga residents. TTY: 905 278-4890
Assaulted Women’s Helpline: 416 863-0511; Toll-free: 1 866 863-0511
Kids Help Phone: 1 800 668-6868 or text CONNECT to 686868; Languages: English and French (ages 5-20)
Good2Talk Helpline: 1-866-925-5454 or text GOOD2TALKON to 686868 (for postsecondary students)
Trans Lifeline Hotline: 1-877-330-6366
Family Shelter for Men and Children 647-479-9611 at ext. 5
Yellow Brick House, Shelter for abused women (905) 709-0900
Friend and therapist are a part of your circle of care.
Main difference is that the therapist has professional training to utilize scientifically evidence based theories to help you explore, unpack and process your experiences.
The therapist can teach you tried and tested skills, without judgment or expectations, and keep your information completely confidential.